Thursday, June 19, 2014
Missouri Baptist Sullivan Hospital Outpatient Registration is relocating
If you have been to Missouri Baptist Sullivan Hospital since the first of this year, you are aware that we had combined our outpatient and emergency room registration into one central location in the front of the Emergency Department entrance. This change in the registration process was to help with a smooth transition of our new computer registration system that arrived on Feb 14, 2014. During this change our patients and visitors brought their concerns and suggestions forward.
MBSH always strives to provide excellent service to our patients. We listened to the concerns and the suggestions and we are responding to those needs by opening a separate registration area for outpatient needs. This will result in fewer steps to the departments that our patients are receiving their care.
Beginning on Monday, June 23, our Outpatient Registration area will be located at the intersection of the main hallway and the new entrance hallway, placing it in close proximity to the Laboratory, Radiology, Surgery, Cardiac Rehabilitation, Respiratory Therapy and Oncology. There will be two registrars on duty Monday through Friday from 7:00 AM to 4:00 PM to assist you as you arrive to check in for your outpatient care. In addition, there is a comfortable waiting area just outside the door of this new registration office.
Missouri Baptist Sullivan Hospital continues to meet your needs and provide excellent service. We hope that this response to your suggestions will serve you better and improve your patient experience.
Pictured is some of our Friendly Registration Staff