BJC HealthCare is committed to improving the health and well-being of
the people and communities it serves through leadership, education, innovation and
excellence in medicine.
The goal is to be the national
model among health care delivery organizations as measured by our:
Outstanding patient advocacy and loyalty
Unsurpassed clinical quality and patient safety
Significant contribution to medical education and research
Exceptional employee satisfaction and workforce development
Excellent financial and operational management
BJC Center for
The BJC Center for Clinical Excellence comprises diverse health care professionals,
including epidemiologists, analysts, computer programmers, industrial engineers
and quality consultants. The Center provides leadership in quality assessment and
health services research throughout BJC HealthCare, as all BJC hospitals and service
organizations strive to continually improve the quality of services offered
to patients, including best practices in infection control, patient safety and rapid
As BJC HealthCare is committed to offering patients the highest quality of care,
it's important for patients and family members to know how BJC HealthCare hospitals
perform compared to national recognized quality indicators. The links provided here
offer those comparative views.
Missouri Hospital Association: Missouri Health Matters
See how hospitals are performing on nationally recognized quality of care
measurements (heart attack, heart failure, pneumonia and surgical care) and patient
satisfaction at the Missouri Hospital Association’s Missouri Health Matters website.
U.S. Department of Health and Human Services Hospital Compare
Compare is offered by the United States Department of Health and Human
Services. You can search for a hospital by ZIP code.
Once you get to the hospital’s profile, you will see how that hospital compared
to both the state average and the national average in patient experience –
using a national survey called HCAHPS, Hospital Consumer Assessment of Healthcare
Providers and Systems. HCAHPS is the first national, standardized, publicly reported
survey of patients' perspectives of hospital care.
The Joint Commission
An independent, not-for-profit organization, The Joint Commission accredits and
certifies more than 19,000 health care organizations and programs in the United
States. Joint Commission accreditation and certification is recognized nationwide
as a symbol of quality that reflects an organization’s commitment to meeting certain
The Joint Commission also provides meaningful information about the comparative
performance of accredited organizations through its quality check website.