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COVID-19 Information

Patients & Visitors

At Missouri Baptist Sullivan Hospital, we strive to provide a positive patient experience and recognize the important role visitors play in the healing process. As part of BJC HealthCare, we follow a standard visitor policy to ensure a consistent experience across BJC’s 14 hospitals, multiple health service organizations and 100+ doctors’ offices.

Click here to read BJC’s visitor policy.

The following safety guidelines remain in place in our hospital setting. 

Visitor Safety Guidelines:

  • All staff, patients, and visitors are required to wear a mask, even if you’re vaccinated. We strongly recommend surgical/droplet masks or KN95 masks and have those available at many entrances. Exceptions are made for children under the age of 2, patients with difficulty breathing, and patients unable to remove their own mask without assistance. Review complete masking guidelines.
  • Please sanitize your hands upon entering the facility and throughout your visit and practice physical distancing when possible. Chairs in our waiting rooms and tables in our cafeterias have been arranged to comply with spacing recommendations.
  • If you have COVID-19 symptoms (including fever, chills, cough, shortness of breath, difficulty breathing, vomiting, diarrhea, new loss of taste or smell, and muscle or body aches), please stay at home.
  • Children under the age of 12 must be accompanied by a responsible adult over the age of 18 at all times.
  • If you have tested positive for COVID-19 or you have been exposed to someone who tested positive for COVID-19, you can visit a patient at least 10 days after testing positive or being exposed.
  • If you are visiting a COVID-19 positive patient, please review the section on COVID-10 positive patients below.

Designated support persons including family members and friends may visit patients during Missouri Baptist Sullivan Hospital’s visiting hours, consistent with the patient’s wishes, the clinical condition of the patient, and other relevant factors as set forth in this policy.

Subject to other clinically necessary limitations, no more than two (2) visitors will be permitted in a patient’s room at a time. Exceptions may be allowed by the house supervisor or a responsible caregiver, based on the medical and personal needs of the patient, whether the room is shared with another patient, and if additional visitors may adversely affect the well-being and privacy interests of the patient’s roommate or other patients.

After visiting hours as identified below, an individual may remain in a patient care area only if this has been authorized by the house supervisor or responsible caregiver. Quiet time hours are between 8:00pm and 8:00am.

The directors and managers of specific departments may establish visiting hours for those areas that are more or less restrictive than the usual visiting hours identified above. If a department implements changes to the policy, the patient must receive information/notice of the visiting hours that apply in those areas.

Rude, inappropriate, or disruptive behavior is not tolerated and visiting privileges will be limited. 

Patient Visiting Hours by Department:

Emergency Department – Our Emergency Department has open visiting hours with no limit on visitor age, however two visitors or care partners are permitted at the bedside at a time. The emergency department charge nurse may restrict or allow additional visitors to a room based on special circumstances or impacting operations in the emergency department.

Medical/Surgical/Intensive Care Unit (excluding medical stabilization admissions) – These units have open visiting hours.

Labor and Delivery – Visiting hours are between 8:00am-12:00am. When a patient is in labor they may have visitors outside the visiting hours listed.

New Hope Behavioral Health Unit (visitors must be 18 and older)

  • Monday – Friday: 6:00pm-8:00pm
  • Weekends and Holidays: 3:00pm-8:00pm

Medical Stabilization: Visitation is limited until the last day of treatment, as agreed upon by the patient, upon admittance.

COVID-19 positive patient guidelines:

  • Limited to 2 visitors per day, visitors may change from day to day.
  • In addition to masks, COVID-19 patient visitors must wear additional personal protective equipment (ppe) – including gowns, gloves, and eye protection while in the patient’s room. This PPE and instruction on its use will be provided by the care team when the visitor checks in at the nurse’s station before proceeding to the patient’s room.
  • Children under the age of 18 may visit COVID-19 patients, as one of the two allowed visitors, if they are accompanied by a parent or guardian.
  • Visitors must leave the room during nasopharyngeal (NP) specimen collection or aerosol-generating procedures, or heated high-flow nasal oxygen (HHFNO) treatment
  • Visitors must notify the care team upon arrival to and departure from the unit.

We will continue to follow the BJC visitor policy for all COVID+ patients.

Your Opinion Counts

Nominate an exceptional Missouri Baptist Sullivan Hospital employee for the Patient Choice Award.  If you encountered any employee who you feel goes above and beyond each and every day by:

  • Making your visit comfortable and stress-free
  • Pointed you in the right direction and anticipated your needs in a caring way
  • Helped you resolve an important issue and took tome to address your concerns
  • Is dependable for outstanding service every time you visit our facility

Nominate an employee

Smoking Policy

Missouri Baptist Sullivan Hospital promotes clean air with a smoke-free policy. Smoking is prohibited in all areas of the Hospital and campus buildings. Smoking is prohibited at all building entrances.

Alcoholic beverages are not permitted in the Hospital or on Hospital property.

For more information, call 573-468-1999 or Request an Appointment online.

Find a doctor or make an appointment: 800.392.0936
General Information: 573.468.4186 | 866.468.4186
BJC HealthCare